Strategic data program manager & MBA with 15+ years of experience in homelessness services. Expert in leading high-stakes quantitative analysis, managing HMIS governance, and supervising technical teams. Proven ability to translate complex data into clear legislative summaries and executive briefings for stakeholders at agency, state, and national levels. Committed to research-backed processes to make homelessness in Utah rare, brief, and non-recurring.

Achievements

Data Quality Improvement Initiative – Utah statewide (2019–2026)

• Designed and deployed proprietary Improbable Data Tool reducing error rates in duplicate entries, exit documentation completeness, and prior living situation fields across all three Utah CoCs.

• Led statewide System Performance Measure (SPM) submissions annually since 2019; generated SPM data for Utah Annual Report covering 3 CoCs + 11 Local Housing Coalitions.

• Rewrote UHMIS governing policy documents three times, updating operational protocols multiple additional cycles to align with evolving HUD requirements.

Capacity Building & Provider Engagement

• Developed and executed comprehensive training program (2019–2022) delivering instruction to approximately 1,000–2,000 direct-service staff across ~110 provider organizations throughout Utah.

• Created dual-layer monitoring framework ensuring both provider compliance with HUD regulations AND vendor adherence to contractual deliverables, a practice adopted at state level.

• Customized ClientTrack platform for coordinated entry workflows; served as key implementer for Salt Lake County's Machine Learning prioritization tool pilot project.

National Visibility & Thought Leadership

• Board Member, National Human Services Data Consortium (NHSDC); Co-Chair, Fall Conference Planning Committee.

• Attending annual HMIS industry conferences consistently since early career; current network includes peers across Western U.S., Midwest, and Southeast regions.

• Presenter at HUD HMIS Lead Agency calls; delivered spring presentation "Quantifying the True Cost of Data" received by national audience of HMIS practitioners and federal stakeholders.